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Returning an item couldn’t be easier. If you are not satisfied with the product, or you need a different size or there is something wrong with the item, you can return it within 14 days from the delivery date. Just fill out the form that you received in your package and send it to us by email (contact@rub.rs; please specify the order number in the email subject) or by post with products you wish to return to:

Mihizova 22/4

11000, Belgrade


In the next 30 days, we will send you the product you choose (fill out this form if you wish to exchange for another product) or return the money if you don’t wish to proceed with an exchange.

We will exchange the item for any other item you wish and if there is a price difference we will be happy to refund the amount.

*Returned products must be in original packaging, accompanied by a copy of the invoice.